In this policy “we”, “us”, “our” and “ours” means Digital Solutions Ltd and “you” means the person using the Service. This policy describes the information that we may ask you for, and the ways in which we may use that information.
Information About You and How We Collect It
While using our Service, we will ask you to provide us with certain personally identifiable information including your name, email address, residential address, date of birth and telephone number (“Personal Information”). We may also ask for further information to verify your identity. We will also collect transactional data (regarding your Crypto currency exchange, card transactions and merchant categories and locations). We will not collect any information about you without your consent. In cases where we ask you for information in connection with certain promotions (for example, if we are offering opportunities to win prizes), if you do not provide such information you may be unable to participate in those promotions. We also gather information using cookies.
Our Use of This Information
We will use your personal information as follows:
– to manage and administer your application, account and card payments, provide you with products and services and inform you about any changes to them.
– to prevent and detect money laundering, fraud and other crimes.
– to respond to your inquiries or complaints.
– to carry out due diligence to meet our obligations to any regulatory authority.
– contact you with marketing and promotional materials, unless you tell us not to contact you about these.
We may use both your personal information and transactional data in order to fulfil regulatory obligations and produce statistical data for business analysis and anonymous demonstrative purposes.
We may pass on your information to third party companies and individuals who we employ to facilitate our Service and perform Service-related services, with the understanding that they keep your information confidential, and to anyone to whom we may transfer our rights and duties. We may also disclose your information if we’re required to do so by law.
If we transfer your information to a service provider in another country, we’ll make sure they agree to apply the same levels of protection that we adhere to. They will only use your information for the purpose of providing the service to us.
Apart from in the situations described above, we will not disclose information about you to any third party without your permission.
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.
How Long We Keep Your Personal Information On File
We won’t keep your information for longer than necessary and will take steps to ensure that it’s kept up to date. You have a right, under the Data Protection Act 1998, to ask what information we hold about you. You can do this by writing to us at: QCS, PO Box 6065, Bournemouth, United Kingdom, BH1 9AY
The security of your Personal Information is important to us. We take security precautions to prevent the loss, misuse or alteration of information you give us. Third party companies, individuals or agents who have access to the information you give us in the course of providing services to us are required to keep that information confidential and are not permitted to use it for any purpose other than to carry out the services which they are performing for us. If you have given us information about yourself and would like copies of that information, or if you would like us to correct any factual inaccuracies in that information or if you would like that information deleted from our records, then please contact our Customer Services team using the Contact Us form.
Please remember that any messages you send over the Internet aren’t secure unless they are encrypted. We’re not responsible for unauthorised access by a third party or the corruption of any information sent to us. So for your own security, please don’t send us any personal or account information by standard email.
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
You can learn about the cookies we use and how to manage them below.
Children’s / Minors Privacy
Our Service does not address anyone under the age of 18 (“minors”).
We do not knowingly collect personally identifiable information from minors under 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we discover that a Child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
More about cookies
Managing cookies on this website
What types of cookies do we use?
The type of cookies used on most websites can generally be put into 1 of 4 categories, based on the International Chamber of Commerce guide to cookie categories:
- Necessary Cookies
These cookies are essential, as they enable you to move around a website and use its features, such as accessing secure areas. Without these cookies, services you’ve asked for can’t be provided. These cookies don’t gather information about you that is used for marketing or remembering where you’ve been on the Internet.
- Performance Cookies
These cookies collect information about how you use a website, for example which pages you go to most often and if you get error messages from certain pages. These cookies don’t gather information that identifies you. All information these cookies collect is anonymous and is only used to improve how a website works. These cookies are not used to target you with online marketing. Without these cookies we can’t learn how our website is performing and make relevant improvements that could better your browsing experience.
- Functionality Cookies
These cookies allow a website to remember choices you make (such as your user name, language or the region you’re in) and tailor the website to provide enhanced features and content for you. For instance, a website may be able to provide you with local weather reports or traffic news. These cookies can also be used to remember changes you’ve made to text size, font and other parts of pages that you can customise. They may also be used to provide services you’ve asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites. Without these cookies, a website cannot remember choices you’ve previously made or personalise your browsing experience.
- Targeting Cookies
These cookies are used to tailor marketing to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information may be shared with other organisations such as advertisers. Although these cookies can track your visits to other websites, they don’t usually know who you are. Without these cookies, online advertisements you encounter will be less relevant to you and your interests. What happens to cookies that have been downloaded in the past?
Cookies set prior to you changing your settings may still be on your computer. You can remove them using your browser settings.